Our Staff
R. Jacobs Fine Plumbing & Hardware
Meet Our Staff
Meet our dedicated team at R. Jacobs Fine Plumbing & Hardware. With over 30 years of combined experience, we are passionate about delivering quality hardware that reflects your life and style. As a trusted, family-owned business, we pride ourselves on being customer service-oriented, ensuring you receive personalized and exceptional service every step of the way. Let us help you find the perfect pieces to enhance your home. Contact us today.
Rick Jacobs
The heart and soul of the business, Rick founded R. Jacobs in May of 2012 and has been at the helm ever since.
Raised in Raleigh, NC Rick has a broad understanding of the North Carolina market and sees the potential of where it can go. He studied at NC State University and discovered his passion for fine plumbing and hardware. From an early age, Ricks's biggest influencers have been his hardworking and dedicated parents. He founded R. Jacobs Fine Plumbing & Hardware on the principle that great products complete a great design. His highest priority with new customers is to help them fully understand the products and to get them as excited about fine hardware as he is. Rick feels the best part of his job is meeting new people every day and figuring out exactly what piece fits their wants and personalities. Outside of the showroom, you will often find Rick sharing his sense of humor and infectious personality, cheering on the NC State Wolfpack (which he has recently given up on), having a drink with friends, or relaxing at Atlantic Beach.
Here's What Customers Are Saying About Rick Jacobs!
“Knowing Rick for over 15 years, I can say he is one of the most honest people I know. He is a good leader and a great example of what a business owner should be. He would do anything at the drop of a hat for a customer.”
“Rick is one of the funniest people I’ve ever met! His personality is infectious - if he’s in a good mood, everyone is. Rick truly makes it a joy to come to work.”
Parker Jacobs
Our newest member of the team, Parker Jacobs, will be the first to welcome you to the Showroom with a big smile! Born and raised in Raleigh, North Carolina, Parker found his love for sports and the North Carolina Coast. Following in his Father’s footsteps, he is eager to learn and ready for any obstacle thrown his way. Parker utilizes his team-building skills from soccer, along with his customer service skills from working in the restaurant business to have a positive impact in the showroom. He enjoys assisting clients with their homes and uses his dedication to please others as his motivation. Both away and at the Showroom, Parker will be rooting for the NC State Wolfpack and the Carolina Hurricanes.
Eric Jacobs
Eric manages the warehouse and product deliveries, ensuring that customers get the exact product they want, delivered on-time and installed promptly.
Eric was born and raised in Raleigh, North Carolina, and studied at both William Peace University and Cape Fear Community College. Also referred to as “the man behind the curtain”, Eric manages the warehouse to ensure every customer receives their products on time and in perfect condition. He says, “I want people to enjoy the house they are building and living in by helping them pick out products that they thoroughly enjoy makes me happy”. In the past eight years at R. Jacobs Fine Plumbing and Hardware, he has developed a strong sense of independence and compassion for helping others. While it is rare to see him upstairs on the floor, he represents the company on deliveries and oversees inventory both coming and going! To help ease the stress of the warehouse, Eric is a beloved dad to his three-year-old Basenji Mix dog, Charlee. Away from work, Eric loves playing golf, traveling to the beach or mountains, and listening to music.
Here's What Customers Are Saying About Eric Jacobs!
“Eric is like a brother to me! He is just such a kind person and a huge asset to the company with running the warehouse and always knowing what’s in stock.”
“Eric has such a huge heart - he’s a very sincere and earnest guy and takes his work very seriously.”
Teresa Merritt
Teresa was born and raised in Toledo, Ohio, and relocated to Raleigh, NC after graduating from the University of West Florida. Teresa worked as a Personal Trainer at The YMCA of The Triangle for 27 years and most recently worked with Virgin Pulse as a Wellness Program Coordinator. She incorporates her love for helping others and community support by serving on the Board of The Helene Foundation, volunteering with the ROC Solid Foundation, and 20 years of experience with the YMCA We Build People Campaign. Teresa brings her attention to detail, organization, and relationship-building skills to enhance the showroom processes. When Teresa is not working she enjoys hanging out with her family, exercising, and soaking up the sunshine.
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